酷学云平台隐私政策

Cool College Privacy Policy

更新日期:2021年【10】月【18】日

Date of update: October 18, 2021

生效日期:2021年【10】月【25】日

Effective date: October 25, 2021

您的信任对我们非常重要,酷渲(北京)科技有限公司(下称“我们”或者“酷学云”)深知个人信息对您的重要性,我们将按法律法规要求并参照行业最佳实践为您的个人信息安全提供充分保障。为此,酷学云制定本《酷学云平台隐私政策》(下称“本政策 /本隐私政策”)以帮助您充分了解,在您使用酷学云产品/服务的过程中,我们会如何收集、使用、共享、存储和保护您的个人信息以及您可以如何管理您的个人信息。在您开始使用我们的产品和服务前,请您务必先仔细阅读和理解本政策,特别应重点阅读我们以粗体/粗体下划线/高亮标识的条款,确保您充分理解和同意后再开始使用。本政策中涉及的专业词汇,我们尽量以简明通俗的表述向您解释,以便于您理解。如对本政策内容有任何疑问、意见或建议,您可通过本政策提供的各种联系方式与我们联系

Your trust is very important to us, Coolvision (Beijing)Technology Co., Ltd. (hereinafter referred to as “We” or “Cool College”) understands the importance of your personal information. We will provide full assurance to the safety of your personal information in accordance with the requirements of laws and regulations, as well as according to the best practice of the industry. To this end, Cool College formulates the Cool College Platform Privacy Policy (hereinafter referred to as the “Policy/Privacy Policy”) to help you fully understand how we collect, use, share, store and protect your personal information and how you can manage your personal information as you use Cool College products/services. We hopethat you will read and understand the Policy, especially the terms in bold/bold underline/highlight, to fully understand and agree with the terms before using our products and services. Specialized vocabulary mentioned in the Policy will be explained to you in concise and basic expressions to help you understand it. In case of any questions, opinions or suggestions with respect to the contents of the Policy, please contact us via the contact information provided in the Policy.


本隐私政策部分将帮助您了解以下内容

The Privacy Policy will help you understand the following contents:

一、定义及适用范围

I. Definitions and Application Scope

二、我们如何收集和使用您的个人信息

II. How We Collect and Use Your Personal Information

三、我们如何共享、转让、公开披露您的个人信息

III. How We Share, Transfer and Disclose Your Personal Information

四、我们如何保护您的个人信息

IV. How We Protect Your Personal Information

五、您如何管理您的信息

V. How to Manage Your Own Information

六、我们如何处理未成年人的个人信息

VI. How We Handle Minors’ Personal Information

七、第三方服务

VII. Third-Party Service

八、我们如何存储您的个人信息

VIII. How We Store Your Personal Information

九、本政策如何更新

IX. How to Update the Policy

十、如何联系我们

X. How to Contact Us


一、定义及适用范围

I. Definitions and Application Scope

(一)定义

(1) Definitions

1. 酷学云服务提供者是指研发并提供酷学云产品和服务法律主体,指酷渲(北京)科技有限公司,注册地址:北京市昌平区回龙观镇龙域中街1号院1号楼1单元545,以下简称“酷学云”或者“我们”。

Cool College service provider:Cool College service provider refers to the legal subject that develops and provides Cool College products and services, namely (Beijing)Technology Co., Ltd.(hereinafter referred to as “Cool College” or “We”), Registered address: 1-1-545, Building 1, No.1 courtyard, Central Longyu Street, Huilongguan Town, Changping District, Beijing.

2. 关联公司:指我们的关联公司、投资公司、集团公司成员。

Affiliated company: Affiliated company refers to our affiliated company, investment company, and group company member.

3. 酷学云企业/组织用户:指通过企业或其他组织授权管理员或直接通过法定代表人注册成为酷学云学习平台企业版用户,并以管理员身份通过酷学云学习平台上传企业/组织员工信息后搭建企业组织架构后,代表企业/组织开通、管理和使用酷学云学习平台服务。酷学云企业/组织用户包括但不限于法人、政府机构、其他组织、合伙或个体工商户等。

Cool College enterprise/organization user: Cool College enterprise/organization user refers to a user who authorizes administrator through enterprise or other organizations to or is directly registered through legal representative to become the enterprise user of Cool College learning platform, uploads enterprise/organization employee information and establishes enterprise organization structure through Cool College learning platform as administrator, and opens, manages and uses Cool College learning platform service on behalf of enterprise/organization. Cool College enterprise/organization user includes but not limited to legal person, government department, other organizations, partnership or individual business.

4. 酷学云企业/组织管理员:指经酷学云企业/组织用户授权或指定,拥有酷学云学习平台的企业/组织用户管理平台系统操作权限,代表企业/组织开通、管理和使用酷学云服务的酷学云个人用户。

Cool College enterprise/organization administrator: Cool College enterprise/organization administrator refers to Cool College individual user who is authorized or designated by Cool College enterprise/organization user to have access to the enterprise/organization user management platform system of Cool College learning platform, and opens, manages and uses Cool College service on behalf of enterprise/organization.

5. 酷学云个人用户:是指注册酷学云账户的个人用户,第一类包括直接通过酷学云网页版、酷学云App、飞书、企业微信、钉钉、其他第三方OA平台、酷学云微信小程序注册或通过微信公共账号体系授权公开信息从而在酷学云后台拥有UserID的用户。第二类用户是通过酷学云学员管理功能批量生成的组织型用户,这类用户会拿到酷学云用户登录凭证和密码或验证码进行登录和后续操作;第三类酷学云账户的个人用户是采用酷学云学习平台企业/组织用户管理员权限的个人用户以及作为酷学云学习平台企业学员的一员,不具有酷学云企业/组织管理员权限的个人用户。以上三类用户都属于酷学云个人用户,在以下都称“您”。

Cool College individual user: Cool College individual user refers to individual user who registers account on Cool College. The first category includes user who registers directly through the web version of Cool College, Cool College App, Feishu, Enterprise Wechat, DingTalk, other third-party OA platforms, or Cool College Wechat program, or user who obtains UserID at Cool College backstage by authorizing the disclosure of information through Wechat public account system. The second category includes organization users who are generated in batches via the student management function of Cool College. These users may log onto Cool College and conduct subsequent operation with Cool College user logon credentials and password or verification code. The third category of individual users of Cool College account include individual users adopting Cool College learning platform enterprise/organization user management authority, as well as individual users who are enterprise students of Cool College learning platform and do not have Cool College enterprise/organization administrator authority. These three categories of users are Cool College individual users, hereinafter referred to as “you”.

6. 个人信息:指以电子或者其他方式记录的能够单独或者与其他信息结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。

Personal information: Personal information refers to information recorded in an electronic form or other forms that can identify a natural person itself or when it is associated with other information, or can reflect a natural person’s activities.

7. 个人敏感信息:指一旦泄露、非法提供或滥用可能危害人身和财产安全,极易导致个人名誉、身心健康受到损害或歧视性待遇等的个人信息。酷学云服务的个人敏感信息包括身份证件号码、手机号码、邮箱、个人生物识别信息、银行账号(包括但不限于微信支付、支付宝支付相关信息)、交易信息、14岁以下(含)儿童的个人信息

Personal sensitive information: Personal sensitive information refers to personal information that once leaked, illegally provided or misused, will probably endanger personnel and property safety, or is extremely easy to cause damage or discriminatory treatment to personal reputation, physical and mental health. Personal sensitive information of Cool College service include, but are not limited to, an individual’s national ID number, mobile phone number, email, personal biometric information, bank account information (including, but not limited to information related to Wechat Pay and Alipay), transaction information, and personal information of children under 14 years old (inclusive).

8. 个人信息删除:指在实现日常业务功能所涉及的系统中去除个人信息的行为,使其保持不可被检索、访问的状态。

Personal information deletion: Personal information deletion refers to behavior that deletes personal information in the system involved in the realization of daily business function so as to keep it irretrievable and inaccessible.

9. 个人信息主体:指个人信息所标识的自然人。

Personal information subject: Personal information subject refers to natural person identified by personal information.

10. 匿名化:指通过对个人信息的技术处理,使得个人信息主体无法被识别或者关联,且处理后的信息不能被复原的过程。个人信息经匿名化处理后所得的信息不属于个人信息。

Anonymization: Anonymization refers to process in which personal information is technically processed to ensure that personal information subject cannot be identified or associated, and the processed information cannot be restored. Anonymized personal information is not classified as personal information.

11. 去标识化:指通过对个人信息的技术处理,使其在不借助额外信息的情况下,无法识别或者关联个人信息主体的过程。

De-identification: De-identification refers to process in which personal information is technical processed to ensure that personal information subject cannot be identified or associated without extra information.

12. 个人信息控制者:有权决定个人信息处理目的、方式等的组织或个人。本协议酷学云服务中的部分个人信息控制者为酷学云企业/组织用户。

Personal information controller: Personal information controller refers to organization or individual who has the right to determine the purpose and method of processing personal information. Personal information controller in Cool College service as specified in this agreement is Cool Collge enterprise/organization user.

13. 中华人民共和国:指中华人民共和国大陆地区,仅为本隐私政策之目的,不包含香港特别行政区、澳门特别行政区和台湾地区。

PRC: PRC refers to the mainland of the People’s Republic of China, and for the purpose of the Privacy Policy only, does not include Hong Kong Special Administrative Region, Macao Special Administrative Region, and Taiwan Region.

14. SDK也称软件开发工具包,是特定的软件包、软件框架、硬件平台、操作系统等建立应用软件时的开发工具的集合。

SDK: SDK is short for Software Development Kit. It is a set of specific development tools for establishing application software, such as software package, software framework, hardware platform, and operating system.

(二)适用范围

(2) Application scope

本政策适用于酷学云平台提供的所有产品和服务。如我们关联公司的产品或服务中使用了酷学云提供的产品或服务但未设独立的隐私政策的,则本政策同样适用于该部分产品或服务。

All the products and services provided by Cool College platform are subject to the Policy. If the products or services of our affiliated company use the products or services provided by Cool College but they have no independent privacy policy, the Policy shall still prevail.

需要特别说明的是,本政策不适用于其他第三方向您提供的服务,也不适用于酷学云中已另行独立设置隐私政策的产品或服务。例如酷学云上的第三方服务商依托酷学云向您提供服务时,您向第三方服务商提供的个人信息不适用本政策。您需自行阅读、参考这些第三方的隐私政策,并独立判断是否使用其服务。

Please note that the Policy is not applicable to services provided by other third parties to you, nor is it applicable to products or services for which Cool College has formulated an independent privacy policy. For example, when a third-party service provider on Cool College relies on Cool College to provide you with services, the personal information you provide to such third-party service provider is not subject to the Policy. You need to read and refer to these third parties’ privacy policy, and independently decide on whether to use their services.

此外,若您在收听或购买酷学云平台课程时主动或应直播方需求决定提供个人信息的,一切风险、后果及责任由您和直播方自行承担。

Moreover, if you offer to, or at the request of broadcasting party, decide to provide your personal information when listening to or purchasing Cool College platform courses, you and the broadcasting party shall bear all risks, consequences, and responsibilities.


二、我们如何收集和使用您的个人信息

II. How We Collect and Use Your Personal Information

(一)我们如何收集您的个人信息

(1) How we collect your personal information

为了向您及酷学云企业/组织用户提供酷学云相关服务,维护酷学云相关服务的正常运行,改进及优化我们的服务体验并保障您的账号安全,我们会出于本政策下述目的及方式收集您在注册、使用酷学云服务时主动提供、授权提供或基于您所在企业/组织用户要求提供的信息,以及基于您使用酷学云服务时产生的信息:

To provide your and Cool College enterprise/organization user with Cool College-related services, maintain the normal operation of Cool Store-related services, improve and optimize our service experience, and protect the safety of your account, we will collect information you provide to us, information you are authorized to provide to us, or information you provide to us at the request of your enterprise/organization user when registering and using Cool College services, as well as information arising from your use of Cool College services, in accordance with the following purposes and methods provided in the Policy:

1. 为您提供用户注册、资料维护服务

Provide you with user registration and data maintenance services

1) 您在酷学云平台创建账户时,以便我们为您提供服务,您需要提供手机号码或邮箱;并在酷学云平台内自行设置密码。 您使用第三方平台的账号(包括但不限于微信账号、钉钉账号、飞书、企业微信)登录时,如果您决定绑定酷学云平台账号,经过您的账号绑定授权,第三方平台会同步一部分信息给我方,如姓名、性别、头像、昵称或ID等。

When creating an account on Cool College platform to facilitate services we provide to you, you need to provide your mobile phone number or email, and set password in Cool College platform on your own. If you decide to bind your account with Cool College platform to account you use on a third-party platform (including, but not limited to Wechat account, DingTalk account, Feishu account, and Enterprise Wechat account), the third-party platform will share some information with us, such as name, gender, profile picture, nickname or ID, when you use such account to log onto our platform.

2) 您在使用酷学云平台时,为维护您的基本资料,改善您的服务体验,需要您选择填写和/或完善服务必要的信息,包括您的电子邮箱、性别、所在地、头像、昵称、生日、个人简介。如您不提供这些信息,并不影响您对酷学云平台其他功能使用。

When you use Cool College platform, some of our services may need you to provide selected information and/or information required to maintain your basic data and improve your service experience, including your email address, gender, home address, profile picture, nickname, birth date, and personal profile. If you choose not to provide such information, it will not affect the usage of other functions in Cool College platform.

3) 如果您仅需参加由第三方设计的一次性互动环节,如现场投票、醒脑游戏等不需要登录即可使用的功能时您不需要注册成为酷学云用户并提供上述信息。

If you only need to participate in single-use interactive activities designed by third party, such as on-site voting and refreshment game, as well as functions that can be used without the need to log onto Cool College, you need not to register as Cool College user and provide the above-mentioned information.

4) 如果您仅需参加由第三方设计的不需要报名即可浏览的课程时,如果您只是浏览课程或者互动环节内容而不发言、点赞或者进行其他互动时,您不需要注册成为酷学云用户并提供上述信息。

If you only need to participate in courses designed by third party that can be browsed without sign-up, or you only browse courses or the contents of interactive activities without speaking, giving thumbs-up or engaging in other interactive activities, you need not to register as Cool College user and provide the above-mentioned information.

5) 如果您仅需使用浏览、搜索酷学云官网展示的酷学云产品、功能及服务介绍,您不需要注册成为酷学云用户并提供上述信息。

If you only need to browse and search the introduction of Cool College products, functions and services displayed on the official website of Cool College, you need not to register as Cool College user and provide the above-mentioned information.

2. 为您提供在线学习服务

Provide you with online learning service

酷学云平台是一个在线学习APP,为了帮助您访问酷学云平台上的课程及其它学习资源,我们需要使用您的网络(wifi或者蜂窝移动网络)。

Cool College platform is an online learning APP. To help you have access to courses and other learning resources on Cool College platform, you need to your network (wifi or cellular mobile network).

3. 为您提供学习社区服务

Provide you with learning community services

酷学云平台提供学习问答和笔记等学习工具,当在酷学云平台使用问答和笔记功能时,您上传的图片、评论、互动等信息会存储在酷学云平台的服务器中,因为存储是实现这一功能所必需的。您可以随时删除自己上传的视频。除非经您自主选择或遵从相关法律法规要求,我们不会对外提供上述信息,或者将其用于该功能以外的其他用途。请注意,您在使用我们的服务时所共享的内容和信息,可能会涉及您的个人敏感信息。如果包含他人的个人信息,请您确认已获得他人的合法授权。请您更加谨慎地考虑,是否在使用我们的服务时披露甚至公开分享相关个人敏感信息。

Cool College platform provides learning tools such as learning Q&A and note. When you use the Q&A and note functions on Cool College platform, information you upload such as picture, comment and interaction will be stored in the server of Cool College platform, because storage is required to achieve this function. You can delete the uploaded video at any time. Unless you make independent choice or comply with the requirements of relevant laws and regulations, we will not provide outside with the above-mentioned information, or use it for purposes other than this function. Please note that the contents and information you share while using our service may involve your personal sensitive information. If others’ personal information is contained, please confirm that you have obtained others’ legal authorization. Please exercise prudence in considering whether to disclose and even share your personal sensitive information when using our service.

4. 为您提供基本用户学习体验

Provide you with basic user learning experience

为了保证您在使用酷学云平台时的基本用户体验,您选择使用酷学云平台学习时,则需要向我们提供或允许我们收集以下设备权限与信息:

To guarantee that you can acquire basic user experience when using Cool College platform, when choosing to learn with Cool College platform, you are required to provide us with or permit us to collect the following equipment permissions and information:

1) 获取您的设备的 WLAN 连接状态,以便在酷学云平台在播放视频课程或直播需要消耗较多数据流量时,能给给您及时提醒;

To obtain the WLAN connection status of your device, so that we can timely alert you that playing video courses or live broadcasting on Cool College platform needs to consume much data traffic;

2) 判断应用运行状态,以判断酷学云平台是否在前台运行,从而根据您的使用场景为您提供合适的通知;

To judge the running state of APP. We can judge whether Cool College platform operates on frontstage, so as to provide you with suitable notification based on your use scenario;

3) 改变音量,以方便您在观看或收听音视频课程时可以改变音量;

To change volume. This allows you to change volume while watching or listening to audio courses;

4) 控制振动,当您未打开APP时,收到IM聊天消息或上课通知等,通过振动提示;

To control vibration. When you do not turn on APP, we will alert you to IM chat message or course notification through vibration;

5) 通知中心,当您有上课通知快速得到提醒;

Notification center. It will quickly alert you to course notification;

6) 本地数据库写入与读取,当您观看视频课程时,可以缓存视频文件至您的手机,以便您离线时观看学习。

To write and read local database. When you watch video course, you can cache video files to your mobile phone, so that you can watch and learn under offline conditions.

7) 登录和分享学习内容,我们使用了第三方SDK“ShareSDK”,ShareSDK需要监测您是否安装了相应APP,以调用微信、钉钉进行分享。 微信:收集图片数据用于分享到朋友圈或微信收藏,但不会用于关联和追踪用户;钉钉详见:钉钉隐私政策。

To log on and share learning contents. We employ third-party SDK“ShareSDK”. ShareSDK needs to monitor whether you install corresponding APP to invoke Wechat and DingTalk for sharing. Wechat: Wechat may collect picture data to share to Wechat Moments or Wechat Collection, but it will not use it to relate and track user. See DingTalk’s privacy policy for details of DingTalk.

8) 应用新版本安装提醒,为了提升您的学习体验,酷学云平台将持续进行在线升级,我们会在应用内提醒您下载和安装最新版本的APP。

To remind you to install new version of APP. To improve your learning experience, Cool College platform will continue with online upgrading. We will remind you to download and install the latest version of APP in APP.

9) 取消推送消息,为了避免消息频繁推送,我们登陆APP后通过“我的-设置与反馈-新消息通知”设置是否推送。

To cancel push message. To avoid repeated pushing of message, you can set whether to receive push notification through “My-Setting and feedback-New message notification” after logging onto APP.

10) 地理位置信息,为了显示您学习时的地理位置,便于企业进行学习行为分析,我们需要使用您的地理位置。

Geographic location information. To display your geographical location during learning to enable enterprise to conduct learning behavior analysis, we need to use your geographical location.

5. 您的企业提交的数据

Data your enterprise provides

如您作为酷学云企业/组织管理员选择开通、管理酷学云服务的,我们会收集您所在酷学云企业/组织用户使用酷学云相关功能/应用过程中提交或产生的信息和数据(下称“企业控制数据”),企业控制数据可能包括:

If you choose to open and manage Cool College services as Cool College enterprise/organization administrator, we will collect information and data your Cool College enterprise/organization user provide or generate when using Cool College-related function/application (hereinafter referred to as “enterprise control data”). Enterprise control data might include:

1) 您所在企业组织分配给您的职位、隶属部门、办公邮箱账号、办公电话等信息,以及您为完成企业组织日常经营管理开通的学习任务管理、签到、协同编辑功能而要求提供或产生的个人信息以及签到信息、课程审批记录、课程发布日志信息、学习任务信息、课程文件信息及人脸识别底图、地理位置等个人敏感信息。

Information such as position your enterprise/organization assigns to you, subordinate department, office email account, and office phone number, and personal sensitive information such as personal information you are required to provide or generate for the purpose of completing learning task management, attendance and collaborative editing functions opened by daily operation and management of enterprise/organization, as well as attendance information, course approval record, course release log information, learning task information, course file information and face recognition base map, and geographical location.

2) 您使用酷学云服务或选购第三方课程服务时的订单交易信息,以便向您展示并便于您对订单进行管理。诸如您作为管理员在酷学云学习平台上选购酷学云自营课程服务或第三方课程的交易信息。

Order transaction information you provide while using Cool College services or purchasing third-party course service, so as to display the order to you and to facilitate your management of the order. For example, transaction information you generate while purchasing Cool College’s own course services or third-party courses on Cool College platform as administrator.

3) 其他由企业组织用户提交的包含您个人信息的数据,如酷学云学习平台企业通讯录信息(包括企业组织用户的任职信息、联系方式、个人身份信息等)。

Other data including your personal information the enterprise/organization user provides, such as Cool College learning platform enterprise address book information (including enterprise/organization user’s employment information, contact information, personal identify information, etc.)

您理解并同意,企业/组织用户为上述企业控制数据的控制者,酷学云公司仅根据企业/组织用户管理员选择开通、管理和使用上述应用服务处理您的个人信息/数据。企业组织用户上传酷学云企业组织通讯信息以及其他要求所在企业组织的酷学云个人用户提交人事信息、外部业务联系人信息等个人信息之前,应确保已经事先获得酷学云个人用户的明确同意,并仅限收集实现企业运营及管理目的所必需最终用户信息,并已充分告知最终用户相关数据收集的目的、范围及使用方式等。

You understand and agree that enterprise/organization user is the controller of the above-mentioned enterprise control data. Cool College will process your personal information/data only to the extent that enterprise/organization user administrator chooses to open, manage and use the above-mentioned application services. Before uploading Cool College enterprise/organization communication information and other personal information the enterprise/organization’s Cool College individual user is required to provide, such as personnel information and external business contact information, enterprise/organization user shall obtain explicit consent from Cool College individual user. Only the final user information necessary for achieving the purposes of enterprise operation and management shall be collected. The final user shall be informed of the purpose and scope of relevant data collection and the way in which the data is used.

6. 其它附加服务

Other additional services

为向您提供更便捷、更优质的产品及服务,努力提升您的体验,我们在向您提供的以下附加服务中可能会收集和使用您的个人信息。如果您不提供这些信息,不会影响您使用酷学云平台的浏览、搜索、购买等基本服务,但您可能无法获得这些附加服务给您带来的用户体验。这些附加服务包括:

To provide you with more convenient, higher-quality products and services, and enhance your experience, we may collect and use your personal information while providing you with the following additional services. If you choose not to provide these information, it will not affect your use of basic services provided by Cool College platform such as browse, search and purchase, but you may not be able to acquire the user experience these additional service provide to you. These additional services include:

1) 基于相机/摄像头的附加服务:您可在开启相机/摄像头权限后使用该功能进行扫码用于学习数据提交、拍摄照片或视频用于和其它用户之间的交流。

Camera-based additional service: After turning on the camera permission, you can use this function. After scanning code, you can submit learning data, and shoot picture or video for exchanges with other users.

2) 基于相册(图片库/视频库)的图片/视频访问及上传的附加服务:您可在开启相册权限后使用该功能上传您的照片/图片/视频,以实现更换头像,上传社区图片等。

Album-based (picture gallery/video library) picture/video access and uploaded additional service: After opening up the album permission, you can use this function to upload your photo/picture/video to change your profile picture. You can also upload community picture, etc.

3) 基于麦克风的语音技术相关附加服务:您可在开启麦克风权限后使用麦克风实现学习培训演练。请您知晓,即使您已同意开启麦克风权限,我们也仅会在您主动点击客户端内麦克风图标或录制视频时通过麦克风获取语音信息。

Additional service related to microphone-based voice technology: After opening microphone permission, you can use microphone to realize learning and training drill. Please note that even though you agree to open up the microphone permission, we may obtain your voice information via microphone only when you click the microphone icon in the client terminal or record video.

请您理解并同意,上述附加服务可能需要您在您的设备中开启您的摄像头(相机)、相册(图片库)和麦克风(语音)的访问权限,以实现这些权限所涉及信息的收集和使用。您可在您的设备设置中逐项查看上述权限的状态,并可自行决定这些权限随时的开启或关闭。 请您注意,您开启任一权限即代表您授权我们可以收集和使用相关个人信息来为您提供对应服务,您一旦关闭任一权限即代表您取消了授权,我们将不再基于对应权限继续收集和使用相关个人信息,也无法为您提供该权限所对应的服务。但是,您关闭权限的决定不会影响此前基于您的授权所进行的信息收集及使用。

Please understand and agree that the above-mentioned additional services may need you to open access permission in your camera, album (photo album) and microphone (voice), so that we can collect and use the information these permissions involved. You can view the status of the above-mentioned permissions item by item in your device settings, and decide whether to open or close these permissions at any time on your own. Please note that opening any permission means you authorize us to collect and use relevant personal information to provide you with corresponding service. Once you close any permission, it means you cancel the authorization. Therefore, we will stop collecting and using relevant personal information based on corresponding permission, nor are we able to provide you with corresponding service. However, your decision to close permission does not affect the previous collection and use of information based on your authorization.

7. 其他

Miscellaneous

1) 若您提供的信息中含有其他用户的个人信息,在向酷学云平台提供这些个人信息之前,您需确保您已经取得合法的授权。若其中涉及儿童个人信息的,您需在发布前取得对应儿童监护人的同意,前述情形下监护人有权通过本政策第十条的途径联系我们,要求更正或删除涉及儿童个人信息的内容。

If the information you provides includes other users’ personal information, you need to guarantee that you have obtained legal authorization before providing Cool College platform with these personal information. If the information you provides includes children’s personal information, you need to obtain the consent from the corresponding children’s guardian prior to release. Under the aforesaid circumstance, the guardian has the right to contact us through the methods provided in Article 10 of the Policy, and request us to correct or delete contents including children’s personal information.

2) 若我们将信息用于本政策未载明的其他用途,或者将基于特定目的收集而来的信息用于其他目的,或者我们主动从第三方处获取您的个人信息,均会事先获得您的同意。

If we use information for other purposes not specified in the Policy, or use information collected for specific purpose for other purposes, or obtain your personal information from third party, we will obtain your consent beforehand.

若我们从第三方处间接获取您的信息的,我们会在收集前明确以书面形式要求该第三方在已依法取得您同意后收集个人信息,并向您告知共享的信息内容,且涉及敏感信息的在提供给我们使用前需经过您的明确确认,要求第三方对个人信息来源的合法性和合规性作出承诺,如第三方有违反行为的,我们会明确要求对方承担相应法律责任;同时,我们的专业安全团队对个人信息会进行安全加固(包括敏感信息加密存储、访问权限控制等)。我们会使用不低于我们对自身用户个人信息同等的保护手段与措施对间接获取的个人信息进行保护。

If we indirectly obtain your information from a third party, we will explicitly require in writing that the third party should collect your personal information after obtaining your consent in accordance with law. We will also inform you of the contents of shared information. If sensitive information is involved, we will ask for your explicit confirmation before you provide it to us. We will request the third party to make commitment to the legality and compliance of the source of personal information. If the third party violates the above-mentioned requirements, we will explicitly require the third party to bear corresponding liability. At the same time, our professional security team will reinforce the security of personal information (including encrypted storage of sensitive information, access control). We will protect indirectly obtained personal information with means and measures at least equivalent to those we use to protect our own user’s personal information.

3) 征得授权同意的例外 您充分理解并同意,我们在以下情况下收集、使用您的个人信息无需您的授权同意,且我们可能不会响应您提出的更正/修改、删除、注销、撤回同意、索取信息的请求: (1)与国家安全、国防安全有关的; (2)与公共安全、公共卫生、重大公共利益有关的; (3)与犯罪侦查、起诉、审判和判决执行等司法或行政执法有关的; (4)出于维护您或其他个人的生命、财产等重大合法权益但又很难得到本人同意的; (5)您自行向社会公众公开的个人信息; (6)从合法公开披露的信息中收集个人信息的,如合法的新闻报道、政府信息公开等渠道; (7)根据与您签订和履行相关协议或其他书面文件所必需的; (8)用于维护所提供的产品及/或服务的安全稳定运行所必需的,例如发现、处置产品及/或服务的故障; (9)为合法的新闻报道所必需的; (10)学术研究机构基于公共利益开展统计或学术研究所必要,且对外提供学术研究或描述的结果时,对结果中所包含的个人信息进行去标识化处理的; (11)法律法规规定的其他情形。 请知悉,根据适用的法律,若我们对个人信息采取技术措施和其他必要措施进行处理,使得数据接收方无法重新识别特定个人且不能复原,或我们可能会对收集的信息进行去标识化地研究、统计分析和预测,用于改善酷学云平台的内容和布局,为商业决策提供产品或服务支撑,以及改进我们的产品和服务(包括使用匿名数据进行机器学习或模型算法训练),则此类处理后数据的使用无需另行向您通知并征得您的同意。

Exemptions for authorized consent. Please understand and agree that under the following circumstances we will collect and use your personal information without your authorized consent, and we may not respond to your request to amend/revise, delete, cancel, withdraw consent and demand information:(1) Information related to national security and national defense security; (2) Information related to public security, public health, and significant public interests; (3) Information related to judicial or administrative enforcement such as criminal investigation, prosecution, trial, and execution of judgment; (4) Information that is necessary for maintaining significant legitimate rights and interests such as your or other individuals’ ife and property but to which the person’s consent is difficult to obtain; (5) Personal information you disclose to public on your own; (6) Personal information collected from legitimately disclosed information, such as legitimate news report, government information disclosure, and other channels; (7) Information required for signing and performing relevant agreement or other written documents with you; (8) Information required to maintain the safe and stable operation of provided products and/or services, such as discovering or disposing of the fault of products and/or services; (9) Information required for legitimate news report; (10)Information that is necessary for academic research institutions to carry out statistical or academic research for public interests, and when providing outside with the results of academic research or description, the academic research institution has de-identified personal information contained in the results; and (11) Other circumstances stipulated by laws and regulations. Please note that subject to applicable laws, if we process personal information with technical measures and other necessary measures to ensure that the data recipient is not able to identify specific individual and cannot restore personal information, or we might conduct de-identified study, statistical analysis and prediction on collected information to improve the contents and layout of Cool College platform, provide business decisions with product or service support, and optimize our products and services (including using anonymous data for machine learning or model algorithm training), then it is not necessary to inform you and obtain your consent to the use of such processed data.

4) 您理解并同意,我们向您提供的功能和服务场景是不断迭代升级的,如我们未在上述场景中明示您需要收集的个人信息,我们将会通过页面提示、交互设计等方式另行向您明示信息收集的内容、范围和目的并征得您同意。

You understand and agree that the function and service scenarios we provide to you are constantly iterated and upgraded. If we do not explicitly indicate personal information we need to collect from you in the above-mentioned scenarios, we will otherwise explicitly inform you of the contents, scope and purpose of information collection through methods such as page prompt and interactive design, and ask for your consent.

5) 如我们停止运营酷学云平台产品或服务,我们将及时停止继续收集您个人信息的活动,将停止运营的通知以电子邮件和/或站内信和/或推送通知的形式通知您,并对我们所持有的与已关停业务相关的个人信息进行删除或匿名化处理。涉及儿童个人信息的,我们会并将停止运营的通知及时告知儿童监护人。

If we stop operating Cool College platform’s products or services, we will timely stop the activity of collecting your personal information, notify you in such forms as email and/or internal message and/or push notification, and delete or anonymize the retained personal information related to the closed business. If children’s personal information is involved, we will timely notify the children’s guardian of such closure.

(二) 我们如何使用信息

(2) How we use information

1. 收集您的个人信息是为了向您提供服务及提升服务质量,为了实现这一目的,我们会把您的信息用于下列用途:

The purpose of collecting your personal information is to provide you with services and improve the quality of our services. To this end, we will use your information for the following purposes:

1)向您提供您使用的酷学云产品或服务,并维护、改进、优化这些服务及服务体验,包括以匿名化的方式使用您的个人信息进行模型训练。

To provide you with Cool College products or services you are using, and maintain, improve, and optimize these services and service experience, including anonymizing your personal information and using it for model training.

2)为预防、发现、调查欺诈、侵权、危害安全、非法或违反与我们或与我们关联公司的协议、政策或规则的行为,保护您、其他用户或公众以及我们或我们关联公司的合法权益,我们会使用或整合您的个人信息、服务使用信息、设备信息、日志信息以及我们关联公司取得您授权或依据法律共享的信息,来综合判断您账户及交易风险、进行身份验证、检测及防范安全事件,并依法采取必要的记录、审计、分析、处置措施。

To prevent, identify, and investigate fraud, infringement, security-endangering activities, illegal activities, or activities that violate the agreement with us or our affiliated company, policy or rules, as well as protect your, other users’ or public, and our or our affiliated company’s legitimate rights and interests, we may use or combine your personal information, service usage information, device information, log information, and information obtained by our affiliated company upon your authorization or information shared in accordance with law, to comprehensively judge your account and transaction risks, verify identity, and detect and guard against security events, and take necessary record, audit, analysis and disposal measures in accordance with law.

3)经您许可的其他用途。

Other purposes permitted by you.

2. 请您注意,您在使用我们的产品与/或服务时所提供或授权我们收集的所有个人信息,除非您删除、通过账号设置或系统设置拒绝我们收集,否则将在您使用我们的产品或服务期间持续授权我们使用。在您注销账号时,我们将停止使用并删除您的个人信息,法律法规另有规定的除外。

Please note that unless you delete all the personal information you provide or authorize us to collect while using our products and/or services, or reject our request to collect such information via account settings or system settings, we will continue to use such information as long as you use our products and/or services. When you cancel your account, we will stop using and delete your personal information, unless otherwise stipulated by laws and regulations.

3. 当我们展示您的个人信息时,我们会采用包括内容替换、匿名处理方式对您的信息进行脱敏,以保护您的信息安全。

When displaying your personal information, we may desensitize your information with methods such as content replacement and anonymization, so as to protect the security of your information.

三、我们如何共享、转让、公开披露您的个人信息

III. How We Share, Transfer and Publicly Disclose Your Personal Information

(一)共享

(1) Sharing

1. 共享原则:

Principle of sharing:

1)授权同意原则:向我们的关联方、第三方共享您的个人信息,需经过您的授权同意,除非共享的个人信息是去标识化处理后的信息,且共享第三方无法重新识别此类信息的自然人主体。如果关联方、第三方使用信息的目的超越原授权同意范围,他们需要重新征得您的同意。

Principle of authorized consent: We may share our personal information with our affiliated company and third party with your authorized consent, unless the shared personal information is de-identified information, and the third party receiving such information is not able to re-identify the natural person subject of such information. If the affiliated company and third party use such information for purposes other than the original authorized consent, they need to obtain your consent.

2)合法正当与最小必要原则:向关联方、第三方共享的数据必须具有合法正当目的,且共享的数据以达成目的必要为限。

Principle of legality and minimum necessity: The data shared with our affiliated company and third party must have legal and legitimate purpose, and we will limit the sharing of data to the necessity of achieving the purpose.

3)安全审慎原则:我们将审慎评估关联方、第三方数据使用共享信息的目的,对这些合作方的安全保障能力进行综合评估,并要求其遵循合作法律协议。我们会对获取信息的软件工具开发包(SDK)、应用程序接口(API)进行严格的安全监测,以保护数据安全。

Principle of safety and prudence: We will prudently evaluate the purpose for which our affiliated company and third party use the shared information, comprehensively evaluate these partners’ safety capability, and request them to honor the cooperation agreement. We will conduct strict security monitoring on the Software Development Kit (SDK) and Application Programming Interface (API) to protect data security.

2. 我们不会与酷学云及其关联公司以外的任何公司、组织和个人分享您的个人信息,但以下情况除外:

We will not share your personal information with any company, organization and individual other than Cool College and its affiliated company, except for the following circumstances:

1) 在获取明确同意的情况下共享:获得您的明确同意后,我们会与其他方共享您的个人信息。

Sharing with explicit consent: We may share your personal information with other parties after obtaining your explicit consent.

2) 我们可能会根据法律法规规定,或按政府主管部门的强制性要求, 对外共享您的个人信息。

We may share your personal information with outside in accordance with the provisions of laws and regulations, or according to the competent government department’s mandatory requirements.

3) 只有透露您的资料,才能提供您所要求的第三方产品和服务,如:

Only by disclosing your information can we provide the third-party products and services you demand, such as:

① 如您作为酷学云企业/组织用户管理员通过酷学云学习平台选择开通、管理并使用第三方课程服务,您同意酷学云向该第三方应用服务提供商提供您所在企业/组织用户的个人基础信息(如UserID、用户名称)及基础权限,否则您无法使用第三方提供的课程服务,您享用第三方提供的课程服务时,需阅读并充分了解并遵守第三方服务的产品功能及隐私保护政策。

If you choose to open, manage and use third-party course services as Cool College enterprise/organization user administrator via Cool College learning platform, you agree that Cool College may provide the provider of such third-party application services with the individual basic information (information such as UserID and user name) and basic permission of your enterprise/organization user, otherwise you are not able to use the course services provided by the third party. When enjoying the course services provided by the third party, you need to read and fully understand and comply with the product function and privacy protection policy of third-party services.

② 就语音识别服务,酷学云在视频作业中提供了语音识别服务。您同意语音识别服务提供方众安信息技术服务有限公司(以下简称众安科技)仅限于为实现语音转文字为目的获取您的语音内容以便能针对您的语音信息进行文字识别与展示,否则您将无法使用第三方提供的语音转文字功能。众安科技在提供语音转文字的服务过程中不会存储您的个人信息。您在使用视频作业等相关服务时,除遵守本政策外,您需阅读并遵守众安科技相关协议和规则。

With respect to voice recognition services, Cool College provides voice recognition services in video operation. You agree that ZhongAn Information Technology Services Co., Ltd. (hereinafter referred to as ZhongAn Technology), the provider of voice recognition services, only obtains the contents of your voice to convert voice to text, so as to conduct character recognition and display of your voice information, otherwise you will be not able to use the voice-to-text function provided by the third party. ZhongAn Technology may not store your personal information while providing the voice-to-text services. When using relevant services such as video operation, in addition to complying with the Policy, you need to read and comply with agreements and rules such as the ZhongAn Technology Service Terms.

③ 人脸相关服务。如您选择开通并使用实人认证相关功能(“人脸相关服务”),此等服务将由阿里云为您提供。为了方便您在不同场景和应用中使用阿里云提供的人脸相关服务并提升人脸识别的准确性和安全性,阿里云将保存您的人脸信息,并遵守阿里云相关隐私政策及本政策。为了提升实人认证的准确性,您同意阿里云仅限于本政策明示的人脸相关服务且必要时,将您提供的人脸信息与法律法规允许的机构或政府机关授权的机构所保存的您的人脸信息进行比对核验,否则您经无法使用相关人脸服务。App在您账号使用期限内,将存储人脸数据,用于学习任务或考试功能时,进行人脸识别校验。人脸识别技术由阿里云提供,并且人脸数据存储在阿里云的私域存储空间中。

Face-related service. If you choose to open and use the function related to real person authentication (“face-related service”), Alibaba Cloud will provide you with such service. To facilitate your use of face-related service provided by Alibaba Cloud in different scenarios and APPs, and enhance the accuracy and safety of facial recognition, Alibaba Cloud will retain your facial information, and comply with Alibaba Cloud’s relevant privacy policy and the Policy. To enhance the accuracy of real person authentication, you agree that Alibaba Cloud is limited to providing the face-related service explicitly stated in the Policy, and when necessary, will check and compare the facial information you provide with your facial information retained by organization permitted by laws and regulations or organization authorized by government department, otherwise you are not able to use related facial service. During the usage period of your account, the app will store facial data for use in learning tasks or exam functions for facial recognition verification. Facial recognition technology is provided by Alibaba Cloud, and facial data is stored in Alibaba Cloud's private domain storage space.

4) 在您被他人投诉侵犯知识产权或其他合法权利时,需要向投诉人披露您的必要资料,以便进行投诉处理的;

When a person complains that you infringe upon intellectual property or other legitimate rights, you need to disclose necessary information to the complainant, so as to facilitate the handling of complaint;

5) 与关联公司间共享:为便于我们基于关联账号共同向您提供服务,您的个人信息可能会与我们的关联公司共享。我们只会共享必要的个人信息(如为便于您使用酷学云账号使用我们关联公司产品或服务,我们会向关联公司共享您必要的账号信息),如果我们共享您的个人敏感信息或关联公司改变个人信息的使用及处理目的,将再次征求您的授权同意。

Sharing with affiliated company: To jointly provide you with services based on associated account, we may share your personal information with our affiliated company. We only share necessary personal information (for example, to help you use Cool College account to use our affiliated company’s products or services, we may share your necessary account information with our affiliated company). If we share your personal sensitive information or the affiliated company changes the purpose of using and processing personal information, we will again ask for your authorized consent.

6) 与授权合作伙伴共享:仅为实现本隐私政策中声明的目的,我们的某些服务将由我们和授权合作伙伴共同提供。我们可能会与合作伙伴共享您的某些个人信息,以提供更好的客户服务和用户体验。例如,在您在酷学云学习平台上采购课程或服务时,需要安排你选择的合作伙伴提供服务。我们仅会出于合法、正当、必要、特定、明确的目的共享您的个人信息,并且只会共享提供服务所必要的个人信息。除另行获得您的明示同意外,我们的合作伙伴无权将共享的个人信息用于与产品或服务无关的其他用途。

Sharing with authorized partner: To achieve the purpose declared in the Privacy Policy only, some of our services will be jointly provided by our authorized partner and us. We may share some of your personal information with our partner, so as to provide you with better customer service and user experience. For example, when you purchase course or service on Cool College learning platform, we need to arrange the selected partner to provide service. We may share your personal information only for legal, legitimate, necessary, specific and definite purpose, and may only share personal information required for providing services. Unless our partner otherwise obtains your explicit consent, it has no right to share your personal information for other purposes not related to products or services.

目前,我们的授权合作伙伴包括以下类型: a.供应商、服务提供商和其他合作伙伴。我们将信息发送给在全球范围内支持我们业务的供应商、服务提供商和其他合作伙伴,这些支持包括提供技术基础设施服务、分析我们服务的使用方式、服务的有效性、提供客户服务。 对我们与之共享个人信息的公司、组织和个人,我们会与其签署严格的保密协定,要求他们按照我们的说明、本隐私政策以及其他任何相关的保密和安全措施来处理个人信息。

At present, our authorized partners include the following types: a. Supplier, service provider and other partners. We may send information to suppliers, service providers and other partners that support our business worldwide. Such support includes providing technical infrastructure services, analyzing the way in which our services are used, measuring the effectiveness of services, and providing customer service. We may sign strict confidentiality agreement with company, organization and individual with which we may share your personal information, demanding them to handle your personal information according to our instructions, the Privacy Policy and any other related confidentiality and security measures.

酷学云服务含有到其他网站的链接。除法律另有规定外,酷学云对其他网站的隐私保护措施不负相应法律责任。我们可能在需要的时候增加商业伙伴,但是提供给他们的将仅是综合信息,我们将不会公开您的个人信息。

Cool College services contain links to other websites. Unless otherwise stipulated by laws, Cool College is not liable for other websites’ privacy protection measures. We may add business partners when necessary. However, what we may provide to them is general information only, and we will not disclose your personal information.

(二)转让

(2) Transfer

我们不会将您的个人信息转让给任何公司、组织和个人,但以下情况除外:

We will not transfer your personal information to any company, organization and individual, except for the following circumstances:

1. 在获取明确同意的情况下转让:获得您的明确同意后,我们会向其他方转让 您的个人信息;

Transferring with explicit consent: We may transfer your personal information to other parties with your explicit consent;

2. 满足法律法规、法律程序的要求或强制性的政府要求或司法裁定;

Such transfer meets the requirements of laws, regulations and legal proceedings, or mandatory government requirements, or judicial ruling;

3. 在酷学云或者酷学云的关联公司涉及合并、分立、收购或破产清算时,如涉及到个人信息转让,我们会在要求新的持有您个人信息的公司、组织继续受此隐私政策的约束,否则我们将要求该公司、组织重新向您征求授权同意。

When Cool College or its affiliated company is in the process of merger, division, acquisition or bankruptcy liquidation, if the transfer of your personal information is involved, we may request the company or organization holding your personal information to continue to be subject to the Privacy Policy, otherwise we will ask such company or organization to ask for your authorized consent.

(三)公开披露

(3) Disclosure

我们仅会在以下情况下,公开披露您的个人信息:

We may disclose your personal information only under the following circumstances:

1. 获得您明确同意后;

After obtaining your explicit consent;

2. 基于法律的披露:在法律、法律程序、诉讼或政府主管部门强制性要求的情况下,我们可能会公开披露您的个人信息。

Law-based disclosure: We may disclose your personal information in accordance with laws, legal proceedings, lawsuits or mandatory requirements of competent government departments.

四、我们如何保护您的个人信息

IV. How We Protect Your Personal Information

(一)我们已使用符合业界标准的安全防护措施保护您提供的个人信息,防止数据遭到未经授权访问、公开披露、使用、修改、损坏或丢失。例如,在您的浏览器与“服务”之间交换数据(如信用卡信息)时受 SSL 加密保护;我们同时对酷学云平台提供 https 安全浏览方式;我们会使用加密技术确保数据的保密性;我们会使用受信赖的保护机制防止数据遭到恶意攻击。

(1) We have used security measures complying with industry standard to protect your personal information against unauthorized access, disclosure, use, modification, damage or loss. For example, we will use SSL encryption technology to protect the data exchanged between your browser and “service” (such as credit card information); at the same time, we provide Cool College platform with safe browsing mode such as https; we will use encryption technologies to ensure the confidentiality of data; we will use trusted protection mechanisms to protect data against malicious attack.

(二)我们会部署访问控制机制,确保只有授权人员才可访问个人信息;以及我们会举办安全和隐私保护培训课程,加强酷学云员工对于保护个人信息重要性的认识。

(2) We will deploy access control mechanisms to ensure only authorized personnel has access to your personal information; and we will hold training courses on security and privacy protection to raise the awareness of the importance of protecting personal information among Cool College staff.

(三)酷学云有行业先进的以数据为核心,围绕数据生命周期进行的数据安全管理体系,从组织建设、制度设计、人员管理、产品技术等方面多维度提升整个系统的安全性。目前,我们的重要信息系统已经通过ISO27001:2013信息安全管理体系标准认证、信息系统安全等级保护三级测评认证。

(3) Cool College has an industry-leading data security management system focusing on data and built around data life cycle, which improves the security of entire system fromdimensions such as organization, institutional design, personnel management, and productand technology. At present, our important information system has passed the certification of ISO27001: 2013 information security management system standard and the certification of three-level evaluation of information system security class protection.

(四)互联网并非绝对安全的环境,而且电子邮件、即时通讯、及与其他酷学云平台用户的交流方式并未加密,我们强烈建议您不要通过此类方式发送个人信息。请使用复杂密码,协助我们保证您的账号安全。

(4) Internet is not an absolutely safe environment, and email, instant messaging, and the mode of communication with other Cool College platform users are not encrypted. Therefore, we strongly recommend that you should not send your personal information by these methods. Please use complex password to help us to guarantee the security of your account.

(五)我们将定期更新并公开安全风险、个人信息安全影响评估等报告的有关内容。您可通过我们的官方网站获得相关信息。

(5) We will regularly update and disclose relevant contents of reports such as security risk, and personal information security impact assessment. You may obtain relevant information via our official website.

(六)互联网环境并非百分之百安全,我们将尽力确保或担保您发送给我们的任何信息的安全性。在不幸发生个人信息安全事件后,我们将按照法律法规的要求,及时向您告知:安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、您可自主防范和降低风险的建议、对您的补救措施等。我们将及时将事件相关情况以邮件、信函、电话、推送通知等方式告知您。同时,我们还将按照监管部门要求,主动上报个人信息安全事件的处置情况。

(6) The Internet environment is not 100% safe. We will do our best to ensure or guarantee the security of any information you send to us. In the event of a breach of security incident of personal information, we will timely inform you of the basic conditions of the security incident and its possible impact, the disposal measures we have taken or will take, proposal on measures you may take to guard against and reduce risks, and remedial measures in the form of email, letter, phone call, push notification and etc. in accordance with the requirements of laws and regulations. At the same time, we will report the disposal of the security incident of personal information as required by the regulator.

五、您如何管理您的信息

V. How to Manage Your Own Information

按照中国相关的法律、法规、标准,以及其他国家、地区的通行做法,我们保障您对自己的个人信息行使以下权利:

In accordance with relevant laws, regulations and standards in China, as well as the established practice of other countries and regions, we will assure that you can exercise the following rights over your own personal information:

(一)访问您的个人信息

(1) Access your personal information

您有权访问您的个人信息,法律法规规定的例外情况除外。如果您想行使数据访问权,可以通过以下方式自行访问: 账户信息——如果您希望访问或编辑您的账户中的个人资料信息和支付信息、更改您的密码、添加安全信息或关闭您的账户等,您可以通过访问执行此类操作。 搜索信息——您可以在「我的-个人信息」中访问或清除您的用户信息、以及管理其他数据。

You have the right to access your personal information, except for circumstances stipulated by laws and regulations. If you want to exercise the right to access data, you may access your personal information in the following ways on your own: Account information——If you wish to access or edit the personal information and payment information in your account, change your password, add security information or close your account, you may execute such operation through access. Search information——You can access or delete your user information and manage other data in「My-Personal information」.

(二)更正您的个人信息

(2) Amend your personal information

当您发现我们处理的关于您的个人信息有错误时,您有权要求我们做出更正。您可以通过上述“访问您的个人信息”中罗列的方式提出更正申请。

When you find that our handling of your personal information is erroneous, you have the right to request us to correct it. You may file application for correction in the ways listed in the above-mentioned “Access your personal information”.

(三)删除您的个人信息

(3) Delete your personal information

在以下情形中,您可以向我们提出删除个人信息的请求:

Under the following circumstances, you may request us to delete your personal information:

1. 如果我们处理个人信息的行为违反法律法规;

Our handling of your personal information violates laws and regulations;

2. 如果我们收集、使用您的个人信息,却未征得您的同意;

We collect and use your personal information without your consent;

3. 如果我们处理个人信息的行为违反了与您的约定。

Our handling of your personal information violates the agreement with you.

4. 如果我们永久不再为您提供产品或服务。

We no longer provide you with products or services.

当您从我们的服务中删除信息后,我们可能不会立即备份系统中删除相应的信息,但会在备份更新时删除这些信息。

When you delete your personal information from our services, we may not immediately delete corresponding information from the backup system. However, we will delete the information when updating backup.

(四)改变您授权同意的范围

(4) Change the scope of your authorized consent

每个业务功能需要一些基本的个人信息才能得以完成。对于额外收集的个人信息的收集和使用,您可以随时给予或收回您的授权同意,客户端具备撤销已同意授权的功能,用户可在设置-->权限中进行相关隐私授权的关闭,具体为: Android手机-->设置-->应用-->权限; IOS手机-->设置-->隐私-->权限-->应用;当您收回同意后,我们无法继续为您提供撤回同意或授权所对应的服务,也将不再处理相应的个人信息。但您收回同意的决定,不会影响此前基于您的授权而开展的个人信息处理。

We need some of your basic personal information to complete each business function. You may give or withdraw your authorized consent to our collection and use of extra personal information at any time. The client terminal has the function of withdrawing authorized consent. The user may turn off relevant privacy authorization in Settings--> Permission. The process is Android mobile phone--> Settings--> Application--> Permission; IOSmobile phone--> Settings--> Privacy--> Permission--> Application; when you withdraw your consent, we are not able to continue providing you with services corresponding to the withdrawn consent or authorization, nor will we process corresponding personal information. However, your decision to withdraw consent does not affect previous handling of personal information based on your authorization.

(五)注销账户

(5) Cancel account

您随时可注销此前注册的账户,您可以通过以下方式操作:联系您所在学习平台的系统管理员,请求注销账号。 在注销账户之后,我们将停止为您提供产品或服务,并依据您的要求,删除您的个人信息,或使其匿名化处理,法律法规另有规定的除外。

You may cancel the previously registered account at any time. You may do it in the following way: You may contact your system administrator to cancel account. After you cancel the account, we will stop providing you with products or services, and delete your personal information, or anonymize it at your request, unless otherwise stipulated by laws and regulations.

(六)响应您的上述请求

(6) Respond to your requests above

为保障安全,您可能需要提供书面请求,或以其他方式证明您的身份。 我们可能会先要求您验证自己的身份,然后再处理您的请求。 对多次重复、超出合理限度的请求,我们将视情收取一定成本费用。对于那些无端重复、需要过多技术手段(例如,需要开发新系统或从根本上改变现行惯例)、给他人合法权益带来风险或者非常不切实际(例如,涉及备份磁带上存放的信息)的请求,我们可能会予以拒绝。 在以下情形中,按照法律法规要求,我们将无法响应您的请求:

To safeguard security, you may need to provide written request, or prove your identity in other ways. We may first ask you to verify your own identify before processing your request. With respect to repeated and unreasonable request, we will charge cost as the case may be. We may refuse to respond to those requests that are repeated without reason, require excessive technologies (for example, to respond to the request, we need to develop new system or fundamentally change the existing practice), cause risks to others’ legitimate rights and interests or are extremely unrealistic (for example, the request involves backup of information stored on tape). Under the following circumstances, we will not be able to respond to your request in accordance with the requirements of laws and regulations:

1. 与酷学云履行法律法规规定的义务相关的;

Your request is related to Cool College’s performance of obligations stipulated by laws and regulations;

2. 与国家安全、国防安全直接相关的;

Your request is directly related to national security and national defense security;

3. 与公共安全、公共卫生、重大公共利益直接相关的;

Your request is directly related to public security, public health, and significant public interests;

4. 与犯罪侦查、起诉、审判和判决执行等直接相关的;

Your request is directly related to criminal investigation, prosecution, trial and execution of judgement;

5. 有充分证据表明您存在主观恶意或滥用权利的(如您的请求将危害公共安全和其他人合法权益,或您的请求超出了一般技术手段和商业成本可覆盖的范围);

There is ample evidence indicating that you are ill-willed or abuse your right (for example, your request will endanger public security and others’ legal rights and interests, or your request exceeds the scope covered by general technical means and business costs);

6. 出于维护您或其他个人的生命、财产等重大合法权益但又很难得到本人同意的;

The purpose of not responding to your request is to maintain the life, property and other significant legal rights and interests of yours or other individuals’, but it is difficult to obtain the person’s consent;

7. 响应您的请求将导致您或其他个人、组织的合法权益受到严重损害的;

Responding to your request will cause serious damages to the legal rights and interests of yours or other individuals’ and organizations’;

8. 涉及商业秘密的。

Your request is involved with trade secret.

六、我们如何处理未成年人的个人信息

VI. How We Handle Minors’ Personal Information

我们非常重视对未成年人个人信息的保护。根据相关法律法规的规定,若您是18周岁以下的未成年人,在使用我们的服务前,应事先取得您的家长或法定监护人的书面同意。若您是未成年人的监护人,当您对您所监护的未成年人的个人信息有相关疑问时,请通过酷学云公布的联系方式与我们联系。

We attach great importance to the protection of personal information of minors. In accordance with the relevant laws and regulations, if you are a minor under 18 years old, you would be required to obtain your parents’ or legal guardian’s consent prior to using our service. If you are the guardian of a minor and have queries in relation to your minors’ personal information, please contact us through the contact details provided by Cool College.

七、第三方服务

VII. Third-Party Service

酷学云平台可能链接至第三方提供的社交媒体或其他服务(包括网站或其他服务形式)。 包括:

Cool College platform may be linked to social media or other services provided by a third party (including website or other forms of service), including:

(一)您可利用“分享”键将某些内容分享到其他第三方社交媒体,或您可利用第三方服务登录酷学云平台。这些功能可能会收集您的信息(包括您的日志信息),从而正常运行上述功能;

(1) You may use “Share” key to share contents on other third-party social media, or you may use third-party service to log onto Cool College platform. These functions may collect your information (including your log information) to normally operate the above-mentioned functions;

(二)其他接入第三方服务的情形。 在通过酷学云平台与第三方进行沟通或购买商品及服务时,您不可避免的要向交易对方或潜在的交易对方披露自己的信息,如联络方式或者邮政地址等。请您妥善保护自己的信息,仅在必要的情形下向第三方提供。 您使用第三方的服务(包括您向第三方提供的任何信息),须受第三方自己的服务条款(而非本隐私政策)约束,您需要仔细阅读其条款。本隐私政策仅适用于我们所收集的任何信息,并不适用于任何第三方提供的服务或第三方的信息使用规则,而我们对任何第三方使用由您提供的信息不承担任何责任。

(2) Circumstances under which you may use third-party service. When communicating with a third party or purchasing its products and services via Cool College platform, it is inevitable for you to disclose your information to the counter party or potential counter party, such as contact details or postal address. Please protect your own information properly, and provide it to a third party only under necessary circumstances. When using third-party service (including any information you provide to a third party), you must be subject to the third party’s own service terms (not the Privacy Policy), and need to read them carefully. The Privacy Policy is only applicable to any information we collects, and does not apply to service provided by any third party or its rules on information use. We are not responsible for any third party’s use of information you provide.

(三)自启动和关联启动说明 1、为确保本应用处于关闭或后台运行状态下可正常接收到客户端推送的信息,本应用须使用(自启动)能力,将存在一定频率通过系统发送广播唤醒本应用自启动或关联启动行为,是因实现功能及服务所必要的。 2、当您打开内容类推送消息,在征得您的明确同意后,会跳转打开相关内容。在未征得您同意的情况下,则不会自启动或关联启动。 3、当您打开本App内部下载的文件后,会关联启动第三方App。

(3) Self-starting and associated startup instructions 1. In order to ensure that the application can normally receive the information pushed by the client when it is closed or running in the background, the application must use the (self-starting) capability, and there will be a certain frequency of sending broadcasts through the system to wake up the application's self-starting or associated startup behavior , is necessary for the realization of functions and services. 2. When you open a content-type push message, after obtaining your explicit consent, it will jump to open the relevant content. It will not be self-activated or associated without your consent. 3. When you open the file downloaded in this app, it will start the third-party app in association.

(四)第三方推送服务

(4) Self-starting and associated startup instructions

1、阿里云推送SDK(AliCloudAndroidPush)
1.1、收集个人信息用途/目的:推送消息
1.2、收集个人信息类型/范围:获取设备标识符(IMEI、ICCID、IMSI、Android ID、GAID),应用信息(应用包名、版本号、运行状态),网络信息(如BSSID(WIFI的MAC地址)、IP或域名连接结果、当前网络类型、MAC地址),移动网络运营商的名字,应用安装列表,设备硬件序列号,存储卡(尝试读取/写入SDCard数据)(公共存储区)
1.3、第三方隐私政策链接:https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202112071754_83380.html

1、Alibaba Cloud Push SDK (AliCloudAndroidPush)
1.1、Purpose/purpose of collecting personal information: push messages
1.2、Type/scope of personal information collection: obtain device identifier (IMEI, ICCID, IMSI, Android ID, GAID), application information (application package name, version number, running status), network information (such as BSSID (MAC address of WIFI), IP or domain name connection result, current network type, MAC address), name of Mobile network operator, application installation list, device hardware serial number, Memory card (attempting to read/write SDCard data) (public storage area)
1.3、Third party privacy policy link: https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202112071754_83380.html

2、OPPO推送SDK(GpushOPPOSDK、com.heytap.msp)
2.1、收集个人信息用途/目的:推送消息
2.2、收集个人信息类型/范围:网络权限、查看网络状态、读取手机状态和身份、SD卡读写权限(尝试读取SDCard数据(公共存储区),尝试写入SDCard卡数据(公共存储区)),检测Wi-Fi状态,手机震动权限,收集包括IMEI/OAID(适用于Android Q以上系统)、IMEI MD5/MEI MD5、Android ID、VAID、AAID、设备型号、应用安装列表
2.3、第三方隐私政策链接:https://security.oppo.com/cn/privacy.html

2、OPPO PUSH SDK (GpushOPPOSDK, com.heytap.msp)
2.1、Purpose/purpose of collecting personal information: push messages
2.2、Type/scope of personal information collection: network permissions, viewing network status, reading phone status and identity, SD card read and write permissions (attempting to read SDCard data (public storage area), attempting to write SDCard data (public storage area)), detecting Wi Fi status, phone vibration permissions, including IMEI/OAID (applicable to Android Q and above systems), IMEI MD5/MEI MD5, Android ID, VAID, AAID, device model, and application installation list
2.3、Third party privacy policy link: https://security.oppo.com/cn/privacy.html

八、我们如何存储您的个人信息

VIII. How We Store Your Personal Information

(一)存储地点

(1) Place of information storage

我们将在中华人民共和国境内运营酷学云服务中收集和产生的个人信息存储在中华人民共和国境内。就中华人民共和国境外酷学云用户使用酷学云产品及服务过程中产生的个人信息,将存储在中国的服务器上,否则您无法使用现有酷学云的产品及服务。以下情形下,我们会在履行了法律规定的义务后,向境外实体提供您的个人信息:

We will store personal information collected and generated while providing Cool College service within the territory of PRC within the territory of PRC. Foreign Cool College users’ personal information generated while using Cool College products and services will be stored on a server in China, otherwise you may not be able to use Cool College’s existing products and services. Under the following circumstances, we may provide foreign entities with your personal information after fulfilling the obligations stipulated by laws:

1) 适用的法律有明确规定;

There are explicit provisions in applicable laws;

2) 获得您的明确授权;或

We have obtained your explicit authorization; or

3) 您通过互联网进行跨境交易等个人主动行为。

You engage in personal proactive activities such as cross-border transaction via Internet.

针对以上情形,我们会通过合同等形式确保以不低于本政策规定的程度保护您的个人信息。

In response to the above-mentioned circumstances, we will protect your personal information with care not less than that stipulated in the Policy in the form of contract, etc.

(二)存储期限

(2) Period of information storage

我们会采取合理可行的措施存储您的个人信息,尽力避免收集无关的个人信息。我们只会在在限于达成本政策所述目的所需的期限以及所适用法律法规所要求的期限内保留您的个人信息。例如,酷学云将依据《中华人民共和国电子商务法》的要求,就您在酷学云应用市场内购买的收费型应用及应用内付费型服务的交易商品、服务信息、交易信息,保存时间自交易完成之日起不少于三年。 酷学云将依据《中华人民共和国网络安全法》的要求,就您使用酷学云应用服务留存相关的网络日志不少于六个月。而我们判断前述期限的标准包括:

We will take reasonable and feasible measures to store your personal information, and do our best to avoid collecting unrelated personal information. We will retain your personal information only within the period required for achieving the purpose mentioned in the Policy, as well as the period required by applicable laws and regulations. For example, Cool College will retain the information and transaction information of traded product and service of paid application and paid service in application you purchase in Cool College application market for at least three years from the completion date of transaction in accordance with the requirements of the E-Commerce Law of the Peoples Republic of China. Cool College will retain the network log related to your use of Cool College application service for at least six months in accordance with the requirements of the Cybersecurity Law of the Peoples Republic of China. The criteria for determining the above-mentioned period include:

1) 完成与您相关的服务目的、维护相应服务及业务记录、应对您可能的查询或投诉;

Achieving the purpose of the service we provide to you, maintaining corresponding service and business record, responding to your possible queries or complaints;

2) 保证我们为您提供服务的安全和质量;

Ensuring the security and quality of the service we provide to you;

3) 您是否同意更长的留存期间;

Whether you agree with a longer period of information retention;

4) 是否存在保留期限的其他特别约定。

Whether other special agreements exist on the period of information retention.

在您的个人信息超出保留期间后,我们会根据适用法律的要求删除您的个人信息,或使其匿名化处理。

When the retention period of your personal information expires, we will delete your personal information, or anonymize it as required by applicable laws.

九、本政策如何更新

IX. How to Update the Policy

(一)我们的隐私政策可能适时进行修订,如该等变更会导致您在本政策项下权利的实质减损,我们将在变更生效前,通过电子邮件和/或站内信和/或推送通知的方式通知您。

(1) We may update the Privacy Policy from time to time, and if such changes result in a substantial impairment of your rights under the Privacy Policy, we will notify you in the form of email and/or internal message and/or push notification before the changes take effect.

(二)我们会在本页面上发布对本政策所做的任何变更。对于重大变更,我们还会提供更为显著的通知(包括对于某些服务,我们会通过电子邮件和/或站内信和/或推送通知的方式发送通知,说明个人信息保护政策的具体变更内容)。

(2) We will publish any change to the Policy on this page. In case of significant changes, we will also provide more prominent notifications (with respect to some services, we will notify you of the contents of changes to the personal information protection policy in the form of email and/or internal message and/or push notification).

(三)本政策所指的重大变更包括但不限于:

(3) Significant changes referred to in the Policy include but not limited to:

1. 我们的服务模式发生重大变化。如处理个人信息的目的、处理的个人信息类型、个人信息的使用方式等;

Significant changes to our service model, such as the purpose of processing personal information, the type of personal information we may process, the way in which we may use personal information, etc.;

2. 我们在所有权结构、组织架构等方面发生重大变化。如业务调整、破产并购等引起的所有者变更等;

Significant changes to our ownership structure and organization structure, such as change of owner arising from business adjustment, bankruptcy, merger, etc.;

3. 个人信息共享、转让或公开披露的主要对象发生变化;

Changes in the main object of the sharing, transfer or disclosure of personal information;

4. 您参与个人信息处理方面的权利及其行使方式发生重大变化;

Significant changes in your right to participate in the processing of personal information and the way in which it is exercised;

5. 我们负责处理个人信息安全的责任部门、联络方式及投诉渠道发生变化时;

Changes in our department responsible for handling the security incident of personal information, its contact details and complaint channel;

6. 个人信息安全影响评估报告表明存在高风险时。

The personal information security impact assessment report shows the existence of high risks.

十、如何联系我们

X. How to Contact Us

当您有其他的投诉、建议、未成年人个人信息相关问题时,您可以将您的问题发送至邮箱support@Cool College.cn 或寄到如下地址:北京市朝阳区太阳宫中路12号冠城大厦1201室。 我们将尽快审核所涉问题。为保障我们高效处理您的问题并及时向您反馈,需要您提交身份证明、有效联系方式和书面请求及相关证据,我们会在验证您的身份后处理您的请求,一般情况下,我们将在15个工作日内予以回复。本政策的生效、履行、解释及争议的解决,您因使用酷学云平台或服务而产生或与本政策相关的一切争议、权利主张或其他事项,均适用中华人民共和国法律。您与酷学云或酷学云平台发生的一切争议,应友好协商,如协商不成的,可选择提交酷学云注册所在地人民法院诉讼管辖。

In case of other complaints, suggestions and problems related to the personal information of minors, you may send your queries to support@coolcollege.cn, or post it to the following mailing address: Room 1201, Guancheng Plaza, No.12 Taiyanggong Middle Road, Chaoyang District, Beijing. We will review your queries as soon as possible. To ensure efficient handling of your queries and timely feedback to you, you are required to submit your ID documents, valid contact details and written request, as well as related evidence. We will process your request after verifying your identity. Under regular circumstances, we will reply within 15 days. Effectiveness, performance and interpretation of the Policy and settlement of disputes, all disputes, claims or other matters arising from your use of Cool College platform or service or in relation to the Policy are governed by PRC laws. All disputes arising between you and Cool College or Cool College platform shall be settled through friendly negotiations. If negotiations fail, you may bring lawsuit to the people’s court in the registered place of Cool College.

请您再次确认您已全部阅读并充分理解上述条款。

Please once again confirm that you have read and fully understood the above-mentioned terms.